Complementary care

Temporary service to ease the burden on family caregivers

As a family caregiver, you are sure to know that it is impossible to be present 24 hours a day. Occasionally, you have to go to the doctor or hairdresser’s yourself, or are due to be hospitalised for a longer period, or simply wish to relax and go on holiday.

To ensure that your family member is best looked after in your absence, you can take advantage of our complementary care service, irrespective of whether your absence is planned or arose unexpectedly and you need to ensure that care arrangements are made for your family member swiftly and without further ado.

Complementary or short-term care - what is the difference between the two?

Complementary care is limited to 42 days (six weeks) per year and long-term care insurance also covers care costs up to a total amount of €1,612. The maximum entitlement to cost coverage is therefore €3,224 for a maximum period of 14 weeks per calendar year. In contrast to short-term care, complementary care can also be provided at the person’s home, while short-term care is only possible in a suitable care facility. To claim complementary care you must have already looked after your family member at home for six months.


Short-term care is limited to a period of 56 days (eight weeks) per year. During this period,

long-term care insurance companies cover care costs in a care facility up to a total amount of €1,612. Short-term and complementary care can also be combined.

Complementary care can be provided either in your home by our ambulatory care service or as residential care in our care and nursing homes, where we offer complementary care depending on the situation. This means that a current vacancy can be allocated to a person in need of complementary care. 

Complementary care is necessary or expedient if

  • the caregiver is unavailable due to urgent commitments such as visits to the doctor etc.
  • the care needs of the family member you are looking after at home suddenly increase and you cannot cope.
  • the caregiver falls ill and is temporarily unable to provide care.
  • the caregiver needs a break due to mental and physical stress or simply wishes to go on a holiday.

Do you have questions or would you like to book complementary care? Please call or write to us.

Care and accommodation arrangements
Kirchseeoner Straße 3
81669 München
+49 89 62020 340